The project is funded through the North East MSA’s Child Poverty Reduction Programme and provides free, confidential and independent advice to parents, carers and families across Gateshead.
The project can help with a wide range of issues, including:
- Benefits and income maximisation
- Debt and money management
- Housing and tenancy issues
- Employment rights
- Consumer problems
- Relationship issues
- Discrimination and unfair treatment
- Access to grants, foodbanks and other crisis support
Support is available through appointments in schools, community settings, local advice hubs, by telephone and digitally.
Parents and carers can contact the team directly using the details below:
Telephone: 0191 300 4679
Email: schoolgates@citizensadvicegateshead.org.uk

