As part of the government’s reforms around special educational needs (SEN) and with the introduction of the new code of Practice in September 2014, local authorities are required to publish a local offer showing the support available to disabled children and young people and those with SEN and their families and carers.
Please download below the Gateshead local offer information pack for parents and carers of children aged 5-16
This booklet was produced jointly by Gateshead Council and the health service in partnership with parents and carers. It will help us to make sure that we are providing the sort of services that families have told us they need. It will be reviewed every 12 months so that it continues to reflect the views and needs of families living in Gateshead.
Please click on the link below for the Thresholds document:
https://gateshead-localoffer.org/send-thresholds/
Please find below our report that outlines the support for SEN that you can expect from us at Windy Nook.
Windy Nook – SEN policy 2025-26
Final SEND strategy for Consultation
SENDIASS is a service offered to parents, carers and young people with SEND. They can give independent advice, information and support on SEND provision and processes. This includes providing an Independent Supporter and can guide you through the process of Statutory assessment or to voice any concerns you may have at school or college or about an assessment on your child.
From Monday 2 February, the SENDIASS contract will be taken over by Axis. The majority of current Barnardo’s SENDIASS workers will be transferring to Axis, helping to ensure continuity of support.
Where families have already given consent for their case to move to the new provider, their case files will be securely transferred. This will help reduce the need for families to re‑explain their circumstances.
We understand that a change in provider can feel unsettling for parents and carers. However, Axis has extensive experience in delivering SENDIASS services and is fully committed to supporting families in Gateshead.
The Axis website will be live from Thursday, providing information and contact details for parents. From 2 February, Axis staff will begin contacting families directly to introduce themselves and explain next steps.
Frequently Asked Questions (FAQ)
Will my child’s support stay the same?
Yes. The SENDIASS service will continue to provide impartial advice and support.
Will I keep the same worker?
Most Barnardo’s SENDIASS staff are transferring to Axis, so many families will continue working with the same advisor.
Do I need to re‑explain my situation?
No. If you have given consent, your case file will transfer securely to Axis.
Has my information been shared safely?
Yes. Information is only transferred with consent and handled securely.
When will Axis contact me?
Axis will begin contacting families from 2 February.
How do I contact the new SENDIASS service?
Contact details will be available on the Axis website when it goes live on Thursday.
Will SENDIASS still be independent?
Yes. SENDIASS remains impartial regardless of the provider.
Will waiting times change?
There may be small delays during the transition, but Axis aims to minimise disruption.
Do I need to do anything?
No action is needed unless you wish to discuss your case or update your consent. If so contact Axis from 2nd Feb.
What if I don’t want my case transferred?
Barnardo’s should have contacted you to ask for your consent to transfer your information. If you have not given consent, your information will not be shared and your case will be closed with Barnardo’s.
If you need support in the future, you can contact Axis directly to request advice or support from the SENDIASS service.
Will the type of support change?
No. Axis will continue to provide full SENDIASS support, including advice on EHCPs, school issues and meetings.
https://gateshead-localoffer.org/send-information-advice-and-support-service-sendiass/